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Archive for May 2016

When it comes to Customer Service, honesty is the best policy – Oh, and maybe monitor the computer generated responses.

May 25, 2016 | 0

ASOS the online fashion business has managed to become the butt of a joke of its own making. When a customer, frustrated by failure by the company to effectively deal with a lost return, took to their Facebook page to try to get things resolved the ensuing thread became a self perpetuating joke – at…

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